May 19, 2020, 9:10 AM
Industry Trends, TechnologyCheck out Jolt’s top picks for FSL from Saleforce’s ’20 Summer Release Notes See what we thought was the most relevant to YOUR service needs: Track Your Team’s Expenses Create expenses linked to…
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Apr 21, 2020, 11:05 AM
Industry Trends, TechnologyOur Top Picks Wow! Spring is already here but it certainly does not feel like it with the current global situation that we are all experiencing. We here at Jolt Consulting Group wanted to take some…
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2020-04-20 11:40:00
Customer Experience, Field Service & Technicians, Customer Support, Technology, Industry TrendsProfessionals in the Health and Life Sciences (HLS) industry rely on fully operational medical devices to provide elevated patient care in a highly regulated environment. Within the HLS industry, there are many types of companies with varying business models and needs, which adds to the complexity of ensuring medical......
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Mar 25, 2020, 3:07 PM
Customer Experience, Customer Support, Industry TrendsCatastrophic. Frightening. These and many more adjectives are being used on a daily basis to describe the current global pandemic sweeping the world and, in turn, sweeping our economy off a cliff.…
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Mar 7, 2020, 11:29 AM
Industry Trends, Customer Experience, Field Service & Technicians, Customer Support, TechnologyMost people are familiar and comfortable with service operations in everyday life, like calling a plumber to fix a leaky sink, contacting an HVAC contractor to clean the heating system, and emailing a…
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